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Training & Development  > Management and Leadership
EFFECTIVE FEEDBACK TECHNIQUES (COMPETENCE AND FEEDBACK)

PURPOSE:

Empowerment and feedback are two closely related managerial skills that must be fully learned by all managers. The aim of the program is that participants will learn to delegate and follow-up tasks efficiently to their employees and to provide effective feedback throughout the process and at the end.

CONTENT:

  • Activation of Authorization

  • Why Authorize?

  • Authority Degrees and Levels

  • 5 Steps of Authorization

  • Giving Feedback

  • Effective Feedback Features

  • STAR/AAR Model

  • Dealing with Responses to Feedback and Questions

  • Practical Applications

 

DURATION: 

1 day

 

PARTICIPANT PROFILE:

Managers, assistant managers, team leaders.

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